
Unlearning people-pleasing is a key step to becoming an authentic leader, which is common for those from cultures where being polite and keeping harmony are valued. It can also be a result of trauma, where fawning is another type of stress response in addition to the more commonly known fight, flight, and freeze responses.
I remember a time when a coworker had an angry, emotionally charged response because I had shared a concern about a project we were working on to our management chain. They made some hurtful accusations on the intent behind what I did. After reading the messages, I felt my body immediately swell up with anxiety. I reacted by calling them to apologize and clarify my intention, even though I knew that I didn’t do anything wrong.
After a discussion with my manager, I was told I did the right thing by raising my concerns. After telling him about this person’s reaction, he said it was unprofessional and that it may be due to their own insecurities about how they were handling the project. I realized my reactive response was a result of taking on responsibility for my coworker’s anger, but not a reflection of how I truly felt about my actions.
How I would handle a situation like that today is to pause, step away, and recognize if I’m taking on emotions that aren’t my own. Once I’ve had time to calm down and reflect, I can respond more thoughtfully rather than reactively. This shift from reactivity to thoughtful response is essential for leaders to show up authentically and set healthier workplace dynamics.